Last Updated: 6 April 2026
This Privacy Policy describes how DirectCore Digital ("DirectCore," "we," "us," or "our"), with offices at 111 Paseo de Roxas Building, Paseo de Roxas, Legazpi Village, Makati City, 1229 Metro Manila, Philippines, collects, uses, stores, and protects personal information obtained through the website directcore.digital and in connection with our training services. This policy is issued in compliance with Republic Act No. 10173, known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.
By using this website or communicating with us through any channel, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of this website and our services.
DirectCore Digital operates as a Personal Information Controller (PIC) as defined under the Data Privacy Act of 2012. In this capacity, we determine the purposes and means by which personal information collected through our website and service inquiries is processed. We are registered and operating under Philippine law. Our contact for data privacy matters is reachable at info@directcore.digital or by post at the address stated above.
We collect personal information through the following means:
Contact form submissions: When you submit an inquiry through our website contact form, we collect your email address, your name if you choose to provide it, and the content of your message. This information is transmitted via your email client and stored in our email correspondence.
Direct communications: When you contact us by telephone or email, we collect the information you voluntarily provide, including your name, contact details, and the nature of your inquiry.
Website usage data: We may collect technical information about your visit, including your IP address, browser type, operating system, pages visited, time of visit, and referring URLs. This information is collected through cookies and similar technologies as described in our Cookie Policy.
Service engagement: When you engage our training services, we may collect additional information about your organization, team structure, and the nature of the training needs you have described. This information is used solely for the purpose of designing and delivering the training program.
We process personal information for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:
Responding to inquiries (legitimate interest and consent): When you contact us, we use the information you provide to respond to your inquiry, provide information about our services, and determine whether our training programs are relevant to your situation.
Service delivery (performance of contract): When you engage our training services, we use personal and organizational information to design, schedule, and deliver the training program. This processing is necessary for the performance of our service agreement.
Website improvement (legitimate interest): We use technical usage data to understand how visitors use our website, identify technical issues, and improve the user experience. This processing is based on our legitimate interest in maintaining an effective website.
Legal compliance: We may process personal information as required to comply with applicable Philippine laws, regulations, and lawful orders from government authorities.
We do not process personal information for automated decision-making or profiling purposes. We do not use personal information for direct marketing without explicit consent.
Personal information is stored on secure servers and in password-protected email and document management systems. We apply organizational and technical security measures appropriate to the nature and volume of personal information we handle. These measures include access controls limiting information to personnel who need it to perform their functions, secure transmission protocols for data in transit, and regular review of our security practices.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law or a shorter period is requested by you. Inquiry correspondence is typically retained for a period of two years. Service engagement records may be retained for up to five years in accordance with standard business record-keeping requirements under Philippine law.
While we take reasonable steps to protect personal information, no transmission over the internet or electronic storage system is entirely secure. We cannot warrant absolute security of information transmitted to or stored by us.
We do not sell, rent, or trade personal information to third parties for their marketing purposes. We may share personal information in the following limited circumstances:
Service providers: We may engage third-party service providers who perform functions on our behalf, such as website hosting, email delivery, and analytics. These providers are permitted to access personal information only as necessary to perform their services and are required to maintain appropriate security standards.
Legal requirements: We may disclose personal information if required to do so by law, court order, or lawful request from a government authority in the Philippines, including the National Privacy Commission.
Business transfers: In the event of a merger, acquisition, or transfer of all or part of our business, personal information we hold may be transferred as part of that transaction. We will notify affected individuals of any such transfer in accordance with applicable law.
Any third parties with whom we share personal information are required to handle it in accordance with applicable data protection standards.
Our website uses cookies and similar technologies to improve your browsing experience and understand how the site is used. Cookies are small text files stored on your device. We use strictly necessary cookies that are required for the website to function, as well as optional analytics cookies that help us understand visitor behavior in aggregate.
You can control cookie settings through the consent tool on our website or through your browser settings. Disabling certain cookies may affect the functionality of the website. For a complete description of the cookies we use, please refer to our Cookie Policy at directcore.digital/cookies.html.
As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal information:
Right to be informed: You have the right to know whether personal information about you is being processed, and the details of such processing.
Right to access: You have the right to request reasonable access to your personal information that we hold, including the sources from which it was obtained and the purposes for which it is used.
Right to rectification: You have the right to dispute the accuracy of your personal information and request correction of any inaccurate or incomplete data.
Right to erasure or blocking: You have the right to request the deletion or blocking of your personal information under certain circumstances, including when the information is no longer necessary for the purposes for which it was collected.
Right to data portability: You have the right to obtain a copy of your personal information in a structured, commonly used format where technically feasible.
Right to object: You have the right to object to the processing of your personal information, including processing for direct marketing purposes.
Right to damages: You have the right to be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal information.
To exercise any of these rights, please contact us at info@directcore.digital. We will respond to verified requests within a reasonable time. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated.
Our website and services are directed at business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete that information promptly. If you believe we may have collected information from a minor, please contact us at info@directcore.digital.
Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link does not imply endorsement of the linked site.
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or the nature of our services. When we make material changes, we will update the "Last Updated" date at the top of this document. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acknowledgment of the updated policy.
For questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us through any of the following:
Email: info@directcore.digital
Phone: +63 906 527 1168
Post: 111 Paseo de Roxas Building, Paseo de Roxas, Legazpi Village, Makati City, 1229 Metro Manila, Philippines
If you are not satisfied with our response, you may file a complaint with the National Privacy Commission of the Philippines at www.privacy.gov.ph.